Frequently Asked Questions

If you have insurance with a major insurance company, your account will be settled according to the terms of your policy. Mr Selvadurai is registered with the companies as described in Payments. Currently there are no additional charges to pay for members registered with BUPA and AXA – if you are registered with another company and unsure of your coverage, please contact the insurance company directly. Billing takes place after the consultation and where possible we will submit the invoices electronically on your behalf.

Yes, it is possible to be a self-paying patient. General fees are outlined in Payments, but if patients know the nature of their problems then it may be more appropriate to use one of the packages for either ear, nose and throat symptoms – again, please refer to Payments. Self-paid prices vary from one hospital to another, and please be aware that for some investigations and treatments in the clinic the hospital imposes its own fee for the use of equipment. Please contact the office for further details.

As a private patient this is possible, as we use a centralised notes registry for most of our patients. It will be possible to see you at whichever hospital and time is convenient.

Mr Selvadurai operates in the private sector every week. Some lists are dedicated to children while others are dedicated to adults only, and the length of the operation will dictate which slot may be suitable for you. In general, it is possible to schedule surgery within a few weeks of seeing you at your convenience.

It is always helpful to have information about your medical condition from your previous doctors and a referral letter is often helpful. Many insurance companies insist on a referral letter as part of their claims process.

Mr Selvadurai is happy to see patients without a referral letter if they understand these limitations. The practice’s usual policy is to write to your GP following your consultation, sending a copy of the letter to yourself. Please let the practice know if you do not wish your GP to be informed of your attendance.

Many cases of tonsillitis can be managed without surgery, but if infections keep recurring, tonsillectomy may be recommended. Mr Selvadurai offers both traditional tonsillectomy and Coblation intra-capsular tonsillotomy, which removes less tissue and may allow a quicker recovery.

The right approach depends on how often infections occur and how severe they are, and this will be discussed with you in your consultation.